June 13, 2017
Prompt Service from an Amazing Group of Geeks!
Holston IT has provided our IT support since 2012. Their team members have excellent technical skills and easily solve any network problems we have. Not only that, they are prompt and polite. Finding that combination of a great geek who is also professional is rare.
My data is critically important to my business operations—I must be able to view and analyze my patients’ current and previous test results. One day something went awry and I was unable to view my XRays. Someone from Holston IT drove all the way to Norton on very short notice to fix it—just so that I could be up and running as soon as possible.
Holston IT has managed many important projects for us. They set up a new server and created a backup system for our huge amount of data. They also moved all our network equipment to our new location. Besides these projects, Holston IT provides ongoing services: they monitor our network 24/7 to maximize our security and efficiency.
Logan has been absolutely terrific in keeping us up and running. He is always so responsive whenever we need him and is quite willing to make the long drive to Norton when necessary. He is so knowledgeable and can easily communicate with the developer of my PACS system. He speaks their language and yet can explain things on my level as well.
Information Technology is critical to any business today, especially medical practices. I confidently recommend Holston IT to any other small business owners—they take the hassle out of IT so that we can focus on serving our patients!
Dr. Kathleen DePonte
Diagnostic Imaging Associates, P.C.